Refund Policy

We do not accept returns on coffee due to its perishable nature. However, we're committed to resolving any issues that may arise. If you encounter any problems with your coffee, notice errors in your order, or experience delivery issues, please reach out to us at info@divecoffeeroasters.com within 2 days of receiving your order. We'll do our utmost to ensure your satisfaction.

 

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All merchandise offered on divecoffeeroasters.com is subject to availability and may be withdrawn at any time. We strive to ensure that all product descriptions, images, and prices are accurate, but errors may occur. If we discover an error in the price or availability of any merchandise you have ordered, we will inform you as soon as possible and provide the option to reconfirm your order at the correct price or cancel it for a full refund.

 

Returns and exchanges for merchandise are accepted within 14 days of receipt, provided the items are unused, in their original packaging, and accompanied by a receipt or proof of purchase. Shipping costs for returns are the responsibility of the customer unless the merchandise is defective or an error occurred on our part.

 

Please contact us at info@divecoffeeroasters.com for assistance with merchandise inquiries or returns. We are committed to ensuring your satisfaction with our products.